Privacy Policy

This privacy policy sets out how the Company uses and protects any information that you give when you use this website.

The Company is committed to ensuring that your privacy is protected. In the event, the Company ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Company (DELLO) reserves the right to change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are updated and aware of the changes.

DETAILS COLLECTED

We may collect the following information:

  • Name and User Account login information.
  • Contact information including email address, gender, date of birth
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What We Do With the Information We Collect

We use your Personal Information to process your registration, process any orders that you may make for any services displayed on the DELLO Platform, your financial information will be used to process payments for Services or other dues to us (where applicable), and to ensure that you are adhering to the User Agreement. We require this information to understand your needs and provide you with a better and improved services, , and in particular for the following reasons:

Internal Record Keeping

We may utilize the information to improve our products and services, to communicate with you on any matter relating to the conduct of your account;

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS, voice, fax or mail. We may use the information to customize the website according to your interests.

We may periodically send promotional emails, SMSs and make voice calls about new services, special offers or other information which we think you may find interesting using the email address and mobile number which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We restrict access to Personal Information to our employees, contractors, agents and affiliates who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We do not retain any information collected from you for any longer than is reasonably required by us for the purpose of our services or such period as may be required by applicable laws in India.

We may use the data in an aggregated/compiled form to produce statistical/demographic analyses for marketing, strategy and other business purposes. However, these will be used in ways that will not be able to identify you. Such aggregated information and results/analyses shall be our property and you will not be entitled to any compensation for the use thereof. You agree that you have no objection to the above.

Although we endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the internet cannot be made absolutely secure. By using this DELLO Platform, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Disclosure

We may disclose to third party services certain personally identifiable information listed below:

  • Information you provide us such as name, email, mobile phone number.
  • Information we collect as you access and use our service, including device information, location and network carrier.

This information is shared with third party service providers so that we can:

  • Personalize the app for you so you get the smoothest experience.
  • Perform behavioral analytics.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINK TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that Our Company does not have any control over that other website. Therefore, the company assumes no liability and responsibility for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The Company will not disclose or share your personal information to third parties unless we have your permission or are required by law to do so. The Company may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You can also withdraw your consent by writing to us at info@dello.in. Such withdrawal will result in discontinuance of the services for which such information is required.

CONTACT US

Contacting us in case of any issue
If there are any questions regarding this privacy policy or if you wish to report a breach of the Privacy Policy, you may Contact Us.